Retail Tech and Customer Experience Consultant

Comcast; Fall River (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

Paid Time Off

401K matching

Discount tickets to Universal Resorts

Paid Parental leave

Job summary

Comcast in Fall River, MA is seeking a Retail Sales Associate to engage customers in-store, explain product features, and help them choose the right Comcast/Xfinity solutions. You will deliver outstanding service, meet sales targets, and promote our brand to build loyalty while acting as a knowledgeable product advocate.

Ideal candidates are energetic, tech-curious, and customer-focused, ready to learn. On-site roles include benefits and opportunities for growth within a dynamic, fast-paced

Qualifications

• High School Diploma or equivalent.
• Flexibility to work evenings, weekends, and holidays.
• Regular, punctual attendance and ability to lift 25 pounds.

Responsibilities

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service and meet sales targets.
• Assist customers with account statements and bill payments in-store.
• Promote Comcast/Xfinity products as a brand ambassador.
• Maintain knowledge of services and policy adherence.

Skills

Customer-focused

Persuasion

Technical knowledge

Teamwork

Communication

Self motivation

Resilience

Critical thinking

Education

High School Diploma

Job description

Comcast in Fall River, MA is seeking a Retail Sales Associate to engage customers in-store, explain product features, and help them choose the right Comcast/Xfinity solutions. You will deliver outstanding service, meet sales targets, and promote our brand to build loyalty while acting as a knowledgeable product advocate.

Ideal candidates are energetic, tech-curious, and customer-focused, ready to learn. On-site roles include benefits and opportunities for growth within a dynamic, fast-paced