Retail Tech Sales Specialist – Customer Impact

Comcast Advertising; Massachusetts; Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

Job summary

Comcast Advertising is seeking a retail sales associate to engage customers with enthusiasm, explain product features, and deliver outstanding service in our Massachusetts stores.

You will help customers interpret statements, process payments, and upgrade services while acting as a brand ambassador for Comcast/Xfinity products. A strong focus on product knowledge and teamwork will be essential for success.

Qualifications

• High School Diploma or GED required.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through follow-up.
• Help customers interpret and pay their bills in store and update account data.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Advertising is seeking a retail sales associate to engage customers with enthusiasm, explain product features, and deliver outstanding service in our Massachusetts stores.

You will help customers interpret statements, process payments, and upgrade services while acting as a brand ambassador for Comcast/Xfinity products. A strong focus on product knowledge and teamwork will be essential for success.