Retail Tech Sales Specialist

Comcast Corporation; Chicago, Northern (IL, KY); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with 6% match

Job summary

Comcast Xfinity Retail in Chicago is seeking energetic retail teammates to engage customers, demonstrate product features, and drive sales in a fast-paced environment. You will help customers interpret their statements, process payments, and upgrade services while delivering outstanding service.

Join a brand-focused team that emphasizes knowledge, enthusiasm, and a positive customer experience across store operations and promotions.

Qualifications

• High School Diploma or GED is required.
• Ability to engage customers with energy and enthusiasm.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge, including competitive information.

Skills

Communication

Critical Thinking

Problem Solving

Customer‑Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity Retail in Chicago is seeking energetic retail teammates to engage customers, demonstrate product features, and drive sales in a fast-paced environment. You will help customers interpret their statements, process payments, and upgrade services while delivering outstanding service.

Join a brand-focused team that emphasizes knowledge, enthusiasm, and a positive customer experience across store operations and promotions.