Retail Tech Sales Pro - High-Energy Customer Experience

Comcast Corporation; Elgin, Northern (IL, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K Savings Plan with matching

Paid Time Off

Tuition reimbursement

Job summary

Comcast Xfinity retail role in Elgin, IL seeks energetic team players to engage customers, explain product features, and deliver outstanding service. You will help customers manage accounts, promote services, and meet sales targets while upholding store standards and brand integrity.

Comfort with technology, flexibility to work evenings and weekends, and a commitment to customer satisfaction are essential. On-the-job training and strong team support are provided.

Qualifications

• High School Diploma or equivalent required.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, punctual attendance required.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and improving customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay bills in store.
• Answering questions about current or new services and making changes to account data.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment.
• Connecting our products and services to customers’ everyday lifestyles.
• Adhering to retail policies to keep a professional store environment.

Skills

Communication

Customer service

Sales

Teamwork

Education

High School Diploma or equivalent

Job description

Comcast Xfinity retail role in Elgin, IL seeks energetic team players to engage customers, explain product features, and deliver outstanding service. You will help customers manage accounts, promote services, and meet sales targets while upholding store standards and brand integrity.

Comfort with technology, flexibility to work evenings and weekends, and a commitment to customer satisfaction are essential. On-the-job training and strong team support are provided.