Retail Tech Sales Pro – Unlimited Commission Potential

Comcast Careers; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K plan with match

Job summary

Comcast Careers is seeking a retail sales associate in Boston to engage customers, explain product features, and promote Comcast/Xfinity services. The role focuses on delivering exceptional service, meeting sales goals, and keeping customers informed about account options and upgrades.

The position requires flexibility, strong communication, and a passion for technology, with on-the-job training and comprehensive benefits. A dynamic team environment awaits in-store responsibilities.

Qualifications

• High School Diploma or equivalent.
• Flexibility to work evenings, weekends, and holidays as necessary.
• Regular, consistent attendance.
• Ability to lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and ensuring customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, updating account data, upgrading service levels, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products and services.
• Maintaining up-to-date sales product knowledge, including competitive information.
• Contributing to a fun and competitive store environment connecting products to customers’ daily lives.
• Adhering to retail policies and maintaining a professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking

Problem Solving

Resilience

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Careers is seeking a retail sales associate in Boston to engage customers, explain product features, and promote Comcast/Xfinity services. The role focuses on delivering exceptional service, meeting sales goals, and keeping customers informed about account options and upgrades.

The position requires flexibility, strong communication, and a passion for technology, with on-the-job training and comprehensive benefits. A dynamic team environment awaits in-store responsibilities.