Retail Tech Sales Consultant – Uncapped Commissions

Comcast; West Palm Beach (FL); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

Paid Time Off

401K matching

Job summary

Comcast Xfinity is seeking a Retail Sales Associate to engage customers, showcase products, and drive sales in a dynamic store setting. You will help customers understand services, resolve questions, and process payments while delivering an outstanding shopping experience.

Ideal candidates bring enthusiasm for technology, strong communication skills, and a customer-first mindset. On-the-job training and competitive compensation accompany a path for growth within a nationwide company.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-focused

Workplace organization

Persuasion

Teamwork

Technical knowledge

Self-motivation

Resilience

Communication

Critical thinking

Problem solving

Professional integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking a Retail Sales Associate to engage customers, showcase products, and drive sales in a dynamic store setting. You will help customers understand services, resolve questions, and process payments while delivering an outstanding shopping experience.

Ideal candidates bring enthusiasm for technology, strong communication skills, and a customer-first mindset. On-the-job training and competitive compensation accompany a path for growth within a nationwide company.