Retail Tech Sales Consultant — Commission & Flexible Schedule

Comcast (CC) of Willow Grove; North Carolina; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Comcast XFINITY courtesy services in X

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000 (FT

Paid Time Off

401K Savings Plan – with up to 6%

Job summary

Comcast Xfinity in North Carolina is seeking a dynamic retail sales associate to engage customers, demonstrate product features, and deliver outstanding service while meeting sales targets. This role offers base pay plus commission and a signing bonus, with real growth opportunities at a Fortune 50 leader in media and technology.

You will help customers with account questions, upgrade services, and maintain a professional store environment.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity in North Carolina is seeking a dynamic retail sales associate to engage customers, demonstrate product features, and deliver outstanding service while meeting sales targets. This role offers base pay plus commission and a signing bonus, with real growth opportunities at a Fortune 50 leader in media and technology.

You will help customers with account questions, upgrade services, and maintain a professional store environment.