Retail Tech Intern: QA, Agile, and Store Ops Immersion

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Home Office in Philadelphia

Job summary

URBN invites motivated students to join our Summer Internship Program at the Home Office in Philadelphia to gain hands-on exposure to retail technology across our brand portfolio.

You will collaborate with project management, development, and support teams, helping with testing, documentation, and cross-functional coordination while learning how retail tech is built, tested, and rolled out.

Qualifications

• Experience at URBN retail store locations or other retailers (preferred)
• Strong organizational skills and comfort tracking multiple workstreams
• Good communication skills and willingness to flag issues or ask questions
• Eagerness to learn new technologies, testing processes, and project tools
• Solid Google Workspace skills (Docs, Sheets, Slides)
• Curiosity and creativity in applying AI tools to everyday work

Responsibilities

• Support active retail technology projects and pilot programs—tracking scope, timelines, and store-level feedback
• Assist with QA/testing for retail-facing applications during development cycles
• Help manage intake and organize incoming requests across the Retail Technology team's project queue
• Maintain and update documentation, meeting notes, and knowledge base articles used by support and store teams
• Participate in agile ceremonies (stand-ups, sprint reviews) with app development teams

Skills

Organizational skills

Communication skills

Learning mindset

AI tools curiosity

Google Workspace

Tools

QA tooling

Job description

URBN invites motivated students to join our Summer Internship Program at the Home Office in Philadelphia to gain hands-on exposure to retail technology across our brand portfolio.

You will collaborate with project management, development, and support teams, helping with testing, documentation, and cross-functional coordination while learning how retail tech is built, tested, and rolled out.