Retail Tech Infrastructure Program Manager

Amazon Inc.; Austin (TX); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Technical Infrastructure Program Manager for the WWGST Retail Infrastructure Services to drive complex hardware and software infrastructure initiatives across US, Canada, and UK stores. You will coordinate with engineers, deployment managers, and partners to accelerate delivery and ensure scalable store solutions.

Ideal candidates have strong communication, strategic program management experience, and hands-on experience with large-scale infrastructure, data

Qualifications

• 3+ years of technical infrastructure management experience
• Experience with infrastructure builds and cross-functional programs
• Knowledge of networking, data centers, hardware, and software infrastructure
• Experience leading design, automation, deployment, and support of large-scale infrastructure
• 3+ years collaborating with engineering teams
• 3+ years in project management disciplines including scope, schedule, budget, quality, risk and release management
• Experience managing programs across cross-functional teams and coordinating schedules

Responsibilities

• Navigate ambiguous environments and manage competing priorities
• Collaborate with engineering teams to design and build innovative solutions
• Prepare solutions for delivery to store banners with deployment program managers and partners
• Oversee deployment of distributed infrastructure and ensure clear communication of technical concepts
• Lead initiatives such as AWS implementation projects, POS/SCO image engineering, and printer/service scale efforts
• Build cross-functional teams and sustain stakeholder relationships

Skills

Technical infrastructure management

Cross-functional collaboration

Project management

Networking

Data centers

Hardware concepts

Software infrastructure

AWS implementation

Strategic program management

Communication

Job description

Amazon.com Services LLC is seeking a Technical Infrastructure Program Manager for the WWGST Retail Infrastructure Services to drive complex hardware and software infrastructure initiatives across US, Canada, and UK stores. You will coordinate with engineers, deployment managers, and partners to accelerate delivery and ensure scalable store solutions.

Ideal candidates have strong communication, strategic program management experience, and hands-on experience with large-scale infrastructure, data