Retail Team Member - Customer Service Focus

ALABAMA GOODWILL INDUSTRIES, INC.; Northport (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Alabama Goodwill Industries, Inc. in Northport, AL is seeking a Retail Team Member to support daily sales floor operations and provide exceptional customer service. You will stock and rotate merchandise, assist customers, and handle essential cash register duties with accuracy.

Role requires a neat appearance, flexibility for evenings/weekends/holidays, and the ability to work with minimal supervision. PCI compliance and safety remain top priorities.

Qualifications

• Preferably previous retail and/or cashier work experience.
• Able to use a cash register, calculator, and credit card processing machine correctly and make change accurately.
• Able to demonstrate good judgment in recognizing items appropriate for sale.
• Positive, friendly attitude; neat, clean appearance.
• Flexible schedule including evenings, weekends, and holidays.
• Able to work with minimal supervision.
• Develop and maintain effective working relationships with team members and customers.

Responsibilities

• Assist with day-to-day sales floor operations and provide world-class customer service.
• Stock shelves, rotate and display merchandise, and maintain store appearance.
• Perform essential cash register operations and balance cash as required.
• Provide merchandising support and help customers locate and purchase goods.
• Adhere to PCI compliance and store policies; report safety hazards.
• Cross-train in producing and selling goods as needed.

Skills

Customer service

Cash handling

Sales floor support

Merchandising

Teamwork

Tools

Cash register

Calculator

Credit card processing machine

Job description

Alabama Goodwill Industries, Inc. in Northport, AL is seeking a Retail Team Member to support daily sales floor operations and provide exceptional customer service. You will stock and rotate merchandise, assist customers, and handle essential cash register duties with accuracy.

Role requires a neat appearance, flexibility for evenings/weekends/holidays, and the ability to work with minimal supervision. PCI compliance and safety remain top priorities.