Retail Team Member: Deliver Legendary Customer Experience

Tractor Supply Company; Smithfield (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Life and disability insurance

Tuition reimbursement

Paid parental leave

Adoption assistance

Surrogacy assistance

Job summary

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and perform essential tasks to deliver a Legendary Customer Experience. The role requires flexibility, strong communication, and the ability to operate cash registers, stock merchandise, and assist with loading purchases while maintaining a safe, clean store environment.

No experience required; training provided.

Qualifications

• No experience required; retail experience or farming knowledge is preferred.
• High school diploma or equivalent preferred, reading/writing/counting abilities recommended.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts with varied hours, including nights/weekends/overtime.
• Deliver Legendary Customer Service using GURA: Greet, Understand, Recommend, Add value, Appreciate.
• Operate cash register and follow cash handling procedures.
• Recover merchandise and participate in freight process.
• Complete Plan-o-gram procedures and merchandising sets.
• Assemble merchandise and perform janitorial duties.
• Execute price changes/markdowns and operate equipment as needed.
• Assist customers with loading purchases and ensure a Legendary shopping experience.
• Ensure safety and well‑being of birds and poultry; sanitize holding tanks.
• Complete all required documentation for duties.

Skills

Customer service

Flexible schedule

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Cash register system

Forklift (where allowed)

Plan-o-gram merchandising

Job description

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and perform essential tasks to deliver a Legendary Customer Experience. The role requires flexibility, strong communication, and the ability to operate cash registers, stock merchandise, and assist with loading purchases while maintaining a safe, clean store environment.

No experience required; training provided.