Retail Team Member — Customer Champion & Store Ops

Family Farm & Home, Inc.; Gaylord (MI); Hybrid; USD 15,000 - 19,000; Full time

Job summary

Family Farm and Home in Gaylord, Michigan is seeking Team Members to support daily operations, assist customers, stock shelves, process orders, and maintain a clean, organized store environment.

The role requires standing for extended periods, multitasking, clear communication, basic computer skills, and the ability to lift up to 50 lbs. A flexible schedule including weekends, evenings, and holidays is required.

Qualifications

• Strong customer service orientation and ability to engage with customers effectively.
• Ability to handle cash and operate the POS system.
• Proactive in stocking, merchandising, and maintaining store cleanliness.
• Willingness to learn and use basic computer systems for tasks.

Responsibilities

• Greet customers and assist in-store and online orders.
• Operate POS and handle cash/transactions.
• Stock shelves, back stock, and recover products as needed.
• Maintain store cleanliness, displays, and signage per planograms.
• Support safety, loss prevention, and daily operational checks.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Organizational skills

Basic computer skills

Tools

POS system

Forklift operation

Job description

Family Farm and Home in Gaylord, Michigan is seeking Team Members to support daily operations, assist customers, stock shelves, process orders, and maintain a clean, organized store environment.

The role requires standing for extended periods, multitasking, clear communication, basic computer skills, and the ability to lift up to 50 lbs. A flexible schedule including weekends, evenings, and holidays is required.