Retail Team Member: Customer Service & Store Ops

Family Farm & Home; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Family Farm and Home is a family-owned retailer with a growing presence across Michigan and neighboring states. Team Members support daily store operations, assist customers, manage signages, and help with stock and merchandising to ensure a clean, friendly shopping environment.

Team Members should be flexible to work weekends, evenings, and holidays, and be able to stand for long periods while handling lift tasks up to 50 lbs. The role emphasizes exceptional service and teamwork.

Qualifications

• Excellent customer service and communication skills.
• Ability to stand for extended periods and lift up to 50 lbs.
• Basic computer literacy.

Responsibilities

• Assist customers and sign up for Family Farm and Home programs.
• Operate POS for checkout and handle cash/cash handling procedures.
• Maintain store appearance, signage, and restocking.
• Assist in receiving, freight, recovery and back stock processes.
• Support safety, loss prevention, and daily store audits.

Skills

Customer service

Clear communication

Organizational skills

Multitasking

Physical stamina

Tools

POS system

Job description

Family Farm and Home is a family-owned retailer with a growing presence across Michigan and neighboring states. Team Members support daily store operations, assist customers, manage signages, and help with stock and merchandising to ensure a clean, friendly shopping environment.

Team Members should be flexible to work weekends, evenings, and holidays, and be able to stand for long periods while handling lift tasks up to 50 lbs. The role emphasizes exceptional service and teamwork.