Retail Team Leader (Trade) – Coaching & Sales Growth

Euromarket Designs Inc.; McLean (VA); On-site; USD 48,000 - 62,000; Full time

Job summary

Euromarket Designs Inc. is seeking a Team Leader, Trade to energize the sales floor in McLean, VA. You will lead a designated team, coach associates, and partner with the Assistant Store Leader to meet daily sales goals while delivering exceptional customer service.

You’ll spend time on the sales floor, managing workloads, training on product knowledge, selling, and store operations to drive top‑notch performance and growth opportunities within your team.

Qualifications

• 1+ years customer service or retail leadership experience.
• Experience with Microsoft Office and Google applications.
• Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends.
• Must spend significant time on the sales floor coaching and assisting customers.

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
• Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Problem solving

Job description

Euromarket Designs Inc. is seeking a Team Leader, Trade to energize the sales floor in McLean, VA. You will lead a designated team, coach associates, and partner with the Assistant Store Leader to meet daily sales goals while delivering exceptional customer service.

You’ll spend time on the sales floor, managing workloads, training on product knowledge, selling, and store operations to drive top‑notch performance and growth opportunities within your team.