Retail Team Leader — Sales & Store Ops

Crocs, Inc.; Simpsonville (KY); On-site; USD 54,443,000 - 70,202,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Paid time off

401k with company match

Job summary

Crocs, Inc. in Simpsonville, KY is hiring an Assistant Store Manager, Sales Full Time to lead daily retail operations and deliver exceptional consumer experiences using our V.I.B.E.S service model.

You will work closely with the Store Manager to coordinate teams, manage inventory, and uphold brand standards. The role emphasizes team leadership, customer service excellence, and knowledge of product launches as Crocs and HEYDUDE grow.

Qualifications

• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Skills

Retail experience

Store leadership

Customer service

Job description

Crocs, Inc. in Simpsonville, KY is hiring an Assistant Store Manager, Sales Full Time to lead daily retail operations and deliver exceptional consumer experiences using our V.I.B.E.S service model.

You will work closely with the Store Manager to coordinate teams, manage inventory, and uphold brand standards. The role emphasizes team leadership, customer service excellence, and knowledge of product launches as Crocs and HEYDUDE grow.