Retail Team Leader — Lead, Coach & Elevate Customer Experience

Primark Stores Limited; Orlando (FL); On-site; USD 50,000 - 56,000; Full time

Job summary

Primark Stores Limited in Orlando is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues in a fast-paced store environment.

You will partner with the management team to run daily operations, uphold store standards, coach staff, manage schedules, and ensure accurate merchandising and safety compliance while communicating effectively in English.

Qualifications

• Proven ability to lead, motivate and manage a team.
• Strong customer service skills and the ability to resolve issues confidently.
• Excellent organizational and time management skills.
• Clear and effective communication in English with customers and colleagues.

Responsibilities

• Lead, motivate, and develop a team of sales associates.
• Collaborate with management to run daily store operations.
• Uphold store standards with accurate merchandising and stock control.
• Coach staff, allocate tasks, and manage schedules.
• Ensure a fast, friendly, and efficient shopping experience for customers.

Skills

Team leadership

Customer service

Communication

Time management

Problem solving

English proficiency

Tools

POS systems

Self-checkout

Tablets

Handheld POS

Job description

Primark Stores Limited in Orlando is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues in a fast-paced store environment.

You will partner with the management team to run daily operations, uphold store standards, coach staff, manage schedules, and ensure accurate merchandising and safety compliance while communicating effectively in English.