Retail Team Leader – Growth Path, PTO & Bonus Eligible

Goodwill-of-Greater-Washington-; Clinton (MD); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Same day pay

Paid holidays

Bonus potential

Life insurance

Disability insurance

Dental and vision

Job summary

Goodwill of Greater Washington in Clinton, MD, is seeking a retail leadership professional to help run the store, manage cash, and guide a team in a dynamic community-focused environment.

You will oversee daily operations, ensure policy compliance, and deliver excellent customer service while supporting recruiting and training efforts. Benefit-rich role with opportunities for growth and bonus potential.

Qualifications

• High school diploma or equivalent and at least 6 months of supervisory experience.
• Ability to communicate effectively in writing and verbally.
• Reading and math skills at or above an 11th grade level.
• Ability to bend and lift 40–50 pounds frequently.
• Ability to stand for extended periods (up to 7 hours per 8-hour shift).
• Previous cashier experience and basic computer/internet skills.
• Excellent customer service skills.

Responsibilities

• Assist the store manager with overall operation of the retail store.
• Assist in enforcing company policy and standards.
• Perform daily administrative/clerical functions and cash transactions.
• Monitor sales transactions and ensure proper procedures are followed by staff.
• Maintain store appearance according to Goodwill standards.
• Support store safety and security procedures.
• Assist with customer complaints and interviews/evaluations of associates.
• Make bank deposits and assist with opening/closing the store.
• Supervise and train retail associates and monitor staffing levels and attendance.

Skills

Directing Others

Motivating Others

Customer Focus

Process Management

Functional/Technical Skills

Education

High school diploma or equivalent

Job description

Goodwill of Greater Washington in Clinton, MD, is seeking a retail leadership professional to help run the store, manage cash, and guide a team in a dynamic community-focused environment.

You will oversee daily operations, ensure policy compliance, and deliver excellent customer service while supporting recruiting and training efforts. Benefit-rich role with opportunities for growth and bonus potential.