Retail Team Leader: Elevate Customer Service and Store Ops

Elder; Mount Pleasant (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Elder is seeking a Store Leader in Mount Pleasant, SC to drive customer service excellence and maintain well-stocked, clean conditions on the shop floor. The role involves leading the team, opening/closing duties, and ensuring daily task completion and safety standards.

Ideal candidates offer at least 1 year of supervisory retail experience; hardware/home improvement familiarity is a plus. Lifting and forklift duties may be required during shifts.

Qualifications

• Minimum 1 year retail experience in a supervisory role.
• Experience in hardware or home improvement store is a big plus.
• Willing to work weekends and evenings.
• Physical requirements may include standing, lifting up to 80 lbs, and forklift operation as needed.

Responsibilities

• Provides exemplary leadership on the sales floor with emphasis on customer service.
• Assists in training and enforces store principles.
• Opens and closes the store regularly and ensures tasks are completed.
• Keeps at least one department at an exceptional level and drives staff productivity.
• Manages four Duty Lists, freight, projects, and store-specific tasks.

Skills

Retail leadership

Customer service

Team training

Supervisory experience

Job description

Elder is seeking a Store Leader in Mount Pleasant, SC to drive customer service excellence and maintain well-stocked, clean conditions on the shop floor. The role involves leading the team, opening/closing duties, and ensuring daily task completion and safety standards.

Ideal candidates offer at least 1 year of supervisory retail experience; hardware/home improvement familiarity is a plus. Lifting and forklift duties may be required during shifts.