Retail Team Leader — Drive Sales & Customer Experience

Sally Beauty Holdings, Inc.; Urbandale (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Cosmo Prof at Sally Beauty Holdings, Inc. is seeking an Assistant Manager in Urbandale, IA to lead store teams and ensure exceptional customer experiences. You will drive sales, uphold brand standards, and support omni-channel initiatives while managing scheduling, training, and daily store operations.

The role requires a high school diploma and 18+ years of age with prior retail or supervisory experience. As a development role, you will assist the Store Manager in implementing strategies,

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Scheduling availability to meet business needs.
• Cosmetology license desirable, but not required.

Responsibilities

• Lead store operations, drive sales and maintain brand standards.
• Hire, train and develop associates; support omni-channel efforts.
• Ensure inventory, payroll and scheduling align with business needs.
• Enforce safety, loss prevention and store procedures.
• Act as main contact in absence of Store Manager.

Skills

Leadership

People management

Customer service

Communication

Retail operations

Omni-channel

Education

High School Diploma

Job description

Cosmo Prof at Sally Beauty Holdings, Inc. is seeking an Assistant Manager in Urbandale, IA to lead store teams and ensure exceptional customer experiences. You will drive sales, uphold brand standards, and support omni-channel initiatives while managing scheduling, training, and daily store operations.

The role requires a high school diploma and 18+ years of age with prior retail or supervisory experience. As a development role, you will assist the Store Manager in implementing strategies,