Retail Assistant Store Manager: Lead Teams & Drive Growth

Sally Beauty Holdings, LLC; Urbandale (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Cosmo Prof in Urbandale, IA is seeking an Assistant Manager to lead and develop store associates, drive sales, and uphold brand standards.

You will support the Store Manager with hiring, training, scheduling and day-to-day store operations, while delivering exceptional customer service and achieving KPIs. This role emphasizes teamwork, accountability and omni-channel execution, with growth opportunities within Sally Beauty.

Qualifications

• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: supervise and guide associates to deliver exceptional client experiences and uphold brand standards.
• 30% People: recruit, train and develop team, maintain positive associate relations and communicate with leadership.
• 30% Operations: ensure execution of company processes and omni-channel strategies.
• Store management: oversee inventory, payroll hours, schedules, and opening/closing procedures.
• 10% Safety/Loss Prevention: ensure safe store environment and protect assets.

Skills

Customer service

Team leadership

Communication

Scheduling

Education

High School Diploma or equivalent

Job description

Cosmo Prof in Urbandale, IA is seeking an Assistant Manager to lead and develop store associates, drive sales, and uphold brand standards.

You will support the Store Manager with hiring, training, scheduling and day-to-day store operations, while delivering exceptional customer service and achieving KPIs. This role emphasizes teamwork, accountability and omni-channel execution, with growth opportunities within Sally Beauty.