Store Leader: Brand, People & Ops

Sally Beauty Holdings, LLC; Wheeling (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

Sally Beauty Holdings, LLC seeks an Assistant Manager for Cosmo Prof in Wheeling to lead store teams, drive sales, and uphold brand standards. You will support the Store Manager in hiring, coaching and daily operations, ensuring top-notch customer experiences and smooth omni-channel execution.

The role requires strong communication, team leadership and a track record in retail customer service, with a focus on achieving KPIs and maintaining store standards.

Qualifications

• High school diploma or equivalent is required.
• Minimum 3+ years of retail sales/customer service experience preferred.
• At least 1+ year of prior management experience preferred.
• Cosmetology license desirable, but not required.

Responsibilities

• Lead store associates to deliver exceptional customer experiences while achieving KPIs and maintaining brand standards.
• Support Store Manager in hiring, developing, and coaching the team and ensure effective communication across shifts.
• Ensure execution of store processes, omni-channel actions, inventory management, and scheduling to meet business needs.
• Maintain safety, asset protection, and adherence to company policies in daily operations.

Skills

Leadership

Communication

Teamwork

Customer service

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, LLC seeks an Assistant Manager for Cosmo Prof in Wheeling to lead store teams, drive sales, and uphold brand standards. You will support the Store Manager in hiring, coaching and daily operations, ensuring top-notch customer experiences and smooth omni-channel execution.

The role requires strong communication, team leadership and a track record in retail customer service, with a focus on achieving KPIs and maintaining store standards.