Retail Team Leader: Drive Sales & Customer Experience

Primark Stores Limited; Franklin (TN); On-site; USD 33,000 - 37,000; Full time

Job summary

Primark Stores Limited in Franklin, TN is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues. You will collaborate with management to run daily store operations, uphold high standards, and foster a positive, inclusive culture.

You will coach and support teammates, ensure accurate pricing and merchandising, manage tasks, and maintain strong stock levels while delivering fast, friendly service.

Qualifications

• Experience leading retail teams.
• Proven customer service excellence.
• Strong communication and organizational skills.
• Ability to coach and develop staff.

Responsibilities

• Lead and develop store team to drive sales.
• Collaborate with management to run daily store operations.
• Maintain store standards and stock availability.
• Provide coaching and feedback to colleagues.

Skills

Leadership

Customer service

Time management

Communication

English fluency

Problem solving

Tools

Cash registers

Self-checkouts

Tablets

POS devices

Job description

Primark Stores Limited in Franklin, TN is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues. You will collaborate with management to run daily store operations, uphold high standards, and foster a positive, inclusive culture.

You will coach and support teammates, ensure accurate pricing and merchandising, manage tasks, and maintain strong stock levels while delivering fast, friendly service.