Retail Team Leader: Drive Sales & Customer Experience

Primark; Danbury (CT); On-site; USD 34,000 - 37,000; Full time

Job summary

Primark in Danbury, CT is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues. You will collaborate with management to support daily store operations, uphold high standards, and ensure a fast, friendly shopping environment.

The role emphasizes coaching, task delegation, and maintaining stock/merchandising with a strong focus on customer satisfaction and inclusive culture.

Qualifications

• Ability to lead, motivate, and manage a team effectively.
• Strong customer service skills and ability to resolve issues confidently.
• Good organizational and time management skills.

Responsibilities

• Drive sales and deliver excellent customer experience by leading and developing the team.
• Collaborate with management to support daily store operations and standards.
• Provide daily coaching and feedback to ensure expectations are met.

Skills

Team leadership

Customer service

Time management

Communication

Retail tech

English proficiency

Job description

Primark in Danbury, CT is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of colleagues. You will collaborate with management to support daily store operations, uphold high standards, and ensure a fast, friendly shopping environment.

The role emphasizes coaching, task delegation, and maintaining stock/merchandising with a strong focus on customer satisfaction and inclusive culture.