Retail Team Leader: Drive Experience & Sales

Heydude-; Tulalip Bay (WA); On-site; USD 26,000 - 33,000; Full time

Job summary

Crocs, Inc. in Washington state is hiring a Retail Team Member at HEYDUDE location. You will deliver outstanding consumer experiences, help maintain the store’s visual presentation, and support daily store operations to keep customers satisfied.

Minimum 18 years old with 2–3 years of retail experience; prior store leadership is a plus. You must be flexible for nights, weekends, holidays and extended hours, with regular attendance and punctuality essential.

Qualifications

• 2–3 years of retail experience with preference for store leadership roles.
• Must be 18 years or older.
• Willingness to work nights, weekends, holidays and extended hours.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Store leadership

Flexible schedule

Customer service

Job description

Crocs, Inc. in Washington state is hiring a Retail Team Member at HEYDUDE location. You will deliver outstanding consumer experiences, help maintain the store’s visual presentation, and support daily store operations to keep customers satisfied.

Minimum 18 years old with 2–3 years of retail experience; prior store leadership is a plus. You must be flexible for nights, weekends, holidays and extended hours, with regular attendance and punctuality essential.