Brand Experience & Sales Ambassador

Crocs, Inc.; Mercedes (TX); On-site; USD 19,000 - 22,000; Full time

Job summary

Crocs, Inc. is seeking an entry-level retail team member to deliver exceptional customer experiences in our HEYDUDE store environment. You will assist in all store areas, manage POS operations, and help maintain visual presentation to ensure a seamless shopping experience.

The role emphasizes teamwork, reliability, and the ability to adapt to a fast-paced retail setting, including nights, weekends, and holidays. Training and opportunities to grow with a global footwear brand are provided.

Qualifications

• Must be 16 years or older.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• A team first approach and a desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience.
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.

Job description

Crocs, Inc. is seeking an entry-level retail team member to deliver exceptional customer experiences in our HEYDUDE store environment. You will assist in all store areas, manage POS operations, and help maintain visual presentation to ensure a seamless shopping experience.

The role emphasizes teamwork, reliability, and the ability to adapt to a fast-paced retail setting, including nights, weekends, and holidays. Training and opportunities to grow with a global footwear brand are provided.