Retail Team Leader: Customer Experience & Ops

Apple Inc.; Florida; On-site; USD 50,000 - 75,000; Full time

Job summary

Apple Inc. in Aventura, Florida, is seeking a Lead to join Apple Retail. You will embody a whole-store mindset, support the Store Leadership team, and drive meaningful experiences for customers and team members.

You will organize sales floor workflow, ensure timely communication with leadership, and help energize the team to meet store performance goals while upholding Apple’s values of inclusion and exceptional service.

Qualifications

• Experience in retail or sales.
• Experience mentoring or leading others.

Responsibilities

• Lead and role-model to energize the team and customers.
• Organize store workflow and communication with leadership to optimize the customer experience.
• Drive sales, promote Apple products and services, and contribute to store performance goals.
• Support opening/closing procedures and cash handling as needed.

Skills

Retail experience

Leadership

Mentoring

Job description

Apple Inc. in Aventura, Florida, is seeking a Lead to join Apple Retail. You will embody a whole-store mindset, support the Store Leadership team, and drive meaningful experiences for customers and team members.

You will organize sales floor workflow, ensure timely communication with leadership, and help energize the team to meet store performance goals while upholding Apple’s values of inclusion and exceptional service.