Retail Team Leader – Customer Care & Store Ops

Dollar General; Alexandria (LA); On-site; USD 38,000 - 46,000; Full time

Job summary

Dollar General in Alexandria, LA is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction. You will supervise staff, manage merchandise presentation, complete deposits, and support profitability while protecting assets.

This role involves stocking, cashiering, floor set execution, and maintaining planograms to deliver great service. You will help ensure financial integrity and lead in the Store Manager's absence.

Qualifications

• Strong interpersonal and communication skills.
• Ability to supervise store employees and manage day-to-day operations.
• Capability to handle cash, deposits, and store security procedures.
• High school diploma or equivalent preferred; retail supervisory experience a plus.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Communication

Problem solving

Organizational skills

Reading comprehension

Numerical ability

Cash handling

Cash policy knowledge

Cash handling policies

Driving for deposits

Education

High school diploma or equivalent

Job description

Dollar General in Alexandria, LA is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction. You will supervise staff, manage merchandise presentation, complete deposits, and support profitability while protecting assets.

This role involves stocking, cashiering, floor set execution, and maintaining planograms to deliver great service. You will help ensure financial integrity and lead in the Store Manager's absence.