Retail Team Lead - World-Class Customer Service

Kids for the Future; Tallahassee (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Goodwill is seeking a Lead Associate in Tallahassee, FL to support store operations, donor services, and front-end sales. Under the Retail Store Manager, you will lead a team, ensure outstanding customer service, and maintain a safe, welcoming environment.

The role requires open availability, hands-on leadership, and the ability to delegate tasks while meeting weekly performance targets. PT non-exempt position with base pay per hour.

Qualifications

• Demonstrated experience in a retail environment.
• High School degree or equivalent preferred.

Responsibilities

• Lead team in daily store operations and guest experience.
• Provide training and supervision to staff and volunteers.
• Open and close store per schedule and ensure safety procedures.
• Maintain organized sales floor and assist shoppers to locate items.

Skills

Retail experience

Customer service

Education

High School diploma or equivalent

Job description

Goodwill is seeking a Lead Associate in Tallahassee, FL to support store operations, donor services, and front-end sales. Under the Retail Store Manager, you will lead a team, ensure outstanding customer service, and maintain a safe, welcoming environment.

The role requires open availability, hands-on leadership, and the ability to delegate tasks while meeting weekly performance targets. PT non-exempt position with base pay per hour.