Retail Team Lead - Store Ops & Service

Dollar Tree; Hillside (IL); On-site; USD 42,000 - 55,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Hillside, IL is seeking an Assistant Store Manager to oversee daily store operations, customer service and team development. You will support opening/closing, organize merchandise, supervise associates, and ensure safety, loss prevention and policy compliance.

The role requires strong communication, leadership and problem solving in a fast-paced retail environment. Part-time schedule; competitive benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness throughout the store, bathrooms, floors, and general areas.
• Other duties as assigned.

Skills

Store management

Customer service

Team development

Communication

Organizational skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar in Hillside, IL is seeking an Assistant Store Manager to oversee daily store operations, customer service and team development. You will support opening/closing, organize merchandise, supervise associates, and ensure safety, loss prevention and policy compliance.

The role requires strong communication, leadership and problem solving in a fast-paced retail environment. Part-time schedule; competitive benefits.