Retail Team Lead: Store Ops & Customer Experience

T E C Industrial Inc; Springfield (VA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical coverage

Retirement plan

Bonus potential

Paid time off

Employee discount

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Springfield, VA. This role focuses on delivering exceptional customer service, driving sales, and leading the store team in a fast-paced retail environment.

The position requires managing duties in the absence of the Store Manager, executing training programs, and ensuring adherence to company standards. It offers growth through on-the-job leadership and strong team collaboration.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues when Store Manager is not present.
• Manage store associates through training programs and goal setting.
• Administer the progressive steps of discipline including verbal and written warnings.
• Engage team to create a fun, productive environment and support company objectives.
• Recruit and train store personnel on proper store operations and procedures.
• Encourage compliance with policies and safeguard company inventory.

Skills

Sales results

Interpersonal skills

Self-motivated

Job description

Lids Sports Group is seeking an Assistant Store Manager in Springfield, VA. This role focuses on delivering exceptional customer service, driving sales, and leading the store team in a fast-paced retail environment.

The position requires managing duties in the absence of the Store Manager, executing training programs, and ensuring adherence to company standards. It offers growth through on-the-job leadership and strong team collaboration.