Retail Team Lead: Store Ops & Customer Experience

Family Dollar; Philadelphia (Philadelphia County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Philadelphia is seeking a dedicated store team member to support daily operations, assist customers, and help maintain merchandise across the sales floor and stockroom. This full-time role involves opening/closing duties, following corporate directives, supervising associates, and ensuring a clean, safe, and welcoming store environment.

Candidates should have a high school diploma (preferred) and store-management experience; strong communication and problem-solving skills are

Qualifications

• High school diploma or equivalent preferred; ability to read and interpret operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and handle frequent walking, standing, and movement.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner.
• Organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise and record-keeping (payroll, scheduling, deposits).
• Maintain clean, organized store areas and protect assets.
• Help supervise, train, and develop Store Associates.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Philadelphia is seeking a dedicated store team member to support daily operations, assist customers, and help maintain merchandise across the sales floor and stockroom. This full-time role involves opening/closing duties, following corporate directives, supervising associates, and ensuring a clean, safe, and welcoming store environment.

Candidates should have a high school diploma (preferred) and store-management experience; strong communication and problem-solving skills are