Retail Team Lead: Operations, Training & Donor Donations

Goodwill Northern Michigan; Petoskey (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A community-focused retail organization in Michigan is looking for a Retail Team Lead to assist in daily store operations. The role includes coaching employees, ensuring customer service excellence, and supervising the retail team. Candidates should hold a high school diploma or GED and have retail management experience. Must be able to lift up to 50 pounds and operate necessary equipment. Join us to support our mission and create a positive shopping experience for our customers.

Qualifications

• High School diploma or GED required.
• Previous retail management experience is preferred.
• Must have a valid driver's license.

Responsibilities

• Support daily operations of the retail store.
• Coach and supervise retail team members.
• Ensure customer service standards are met.

Skills

Excellent reading, writing, and math skills

Above average verbal communication

Ability to supervise people

Good working knowledge of computers

Excellent multitasking skills

Eye for detail

Education

High School graduate or GED

Previous retail management experience preferred

Current valid driver’s license

Tools

Forklift

Pallet jack

Trash compactor

Job description

A community-focused retail organization in Michigan is looking for a Retail Team Lead to assist in daily store operations. The role includes coaching employees, ensuring customer service excellence, and supervising the retail team. Candidates should hold a high school diploma or GED and have retail management experience. Must be able to lift up to 50 pounds and operate necessary equipment. Join us to support our mission and create a positive shopping experience for our customers.