Retail Team Lead: Open/Close, Lead & Customer Experience

Alumni Hall Stores, LLC; Bristol (TN); On-site; USD 12,000 - 18,000; Part time

Job summary

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead in Bristol, TN. The role requires leadership to open/close the store, manage deposits, and drive daily operations with the store team to meet sales and customer service goals.

You will work with the Store Manager and Assistant Store Manager to ensure product placement, training, and a superior customer experience while protecting company assets and ensuring timely e‑commerce order processing as needed.

Qualifications

• Must be 18 years or older.
• Previous retail experience is preferred.
• Must be able to work a schedule based upon the business needs – holidays, nights, and weekends.
• Strong verbal and communication skills.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up on store associates.
• Coordinate with Store Manager and Assistant Store Manager on daily operations, product placement, and sales goals (UPT, ADS, and E‑Mail Capture).
• Assist in staff training on company policies and procedures.
• Assist in daily merchandise replenishments.
• Maintain clean, neat sales floor, cash wrap, fitting rooms, and stockroom.
• Provide excellent customer service and protect company assets.

Skills

Retail experience

Strong communication

Job description

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead in Bristol, TN. The role requires leadership to open/close the store, manage deposits, and drive daily operations with the store team to meet sales and customer service goals.

You will work with the Store Manager and Assistant Store Manager to ensure product placement, training, and a superior customer experience while protecting company assets and ensuring timely e‑commerce order processing as needed.