Retail Team Lead & Keyholder - Open/Close, Lead & Train

Alumni Hall Stores, LLC; South Charleston (WV); On-site; USD 12,000 - 18,000; Part time

Job summary

Alumni Hall Stores, LLC in Charleston, WV seeks a Keyholder/Team Lead to support daily store operations, lead a team of associates, and drive sales goals. You will partner with the Store Manager to ensure excellent customer service and secure assets.

This part-time role requires availability for holidays, nights, and weekends, along with strong verbal communication and prior retail experience. You will help with deposits, training, replenishments, and maintaining a clean, welcoming sales floor.

Qualifications

• Must be 18 years or older.
• Previous retail experience preferred.
• Ability to work a schedule including holidays, nights, and weekends.
• Strong verbal and written communication skills.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up on store associates.
• Partner with Store Manager in day-to-day operations and achieve sales goals.
• Assist in staff training on company policies and procedures.
• Assist in daily merchandise replenishments.
• Maintain a clean, neat sales floor, cash wrap, fitting rooms, and stockroom.
• Provide superior customer experience and service to every customer.
• Protect company assets in collaboration with Store Manager and Assistant Store Manager.
• Ensure e-commerce orders are filled and processed per company standards.

Skills

Strong communication

Customer service

Team leadership

Job description

Alumni Hall Stores, LLC in Charleston, WV seeks a Keyholder/Team Lead to support daily store operations, lead a team of associates, and drive sales goals. You will partner with the Store Manager to ensure excellent customer service and secure assets.

This part-time role requires availability for holidays, nights, and weekends, along with strong verbal communication and prior retail experience. You will help with deposits, training, replenishments, and maintaining a clean, welcoming sales floor.