Store Team Leader & Keyholder

Alumni Hall Stores, LLC; Knoxville (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead at our West Town Mall location in Knoxville, TN. The role focuses on opening/closing the store, leading a team of associates, achieving sales and engagement goals, and delivering outstanding customer experiences.

responsibilities include training staff, maintaining store standards, and coordinating with the Store Manager to ensure smooth day-to-day operations and asset protection.

Qualifications

• Must be 18 years or older.
• Retail experience is preferred.
• Ability to work a schedule including holidays, nights, and weekends.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up with store associates.
• Collaborate with Store Manager and Assistant Manager on daily operations and sales goals.
• Assist in staff training on policies and procedures.
• Restock and replenish merchandise daily.
• Maintain a clean, organized, and inviting sales floor and stockroom.
• Provide excellent customer service and protect company assets.
• Process e-commerce orders as needed.

Skills

Open/Close duties

Team leadership

Customer service

Communication

Job description

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead at our West Town Mall location in Knoxville, TN. The role focuses on opening/closing the store, leading a team of associates, achieving sales and engagement goals, and delivering outstanding customer experiences.

responsibilities include training staff, maintaining store standards, and coordinating with the Store Manager to ensure smooth day-to-day operations and asset protection.