Retail Store Lead: Customer Experience & Ops

Shoe Carnival, Inc.; Snellville (GA); Hybride; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Daily Pay Available!

Résumé du poste

Shoe Station in Snellville, GA is hiring an Assistant Store Manager for a full-time, hourly role. You’ll act as a key holder, open/close the store, and support daily operations while driving a customer-first environment.

You will lead a team, train associates, and help the General Manager reach sales goals. Expect flexible hours including nights, weekends, and holidays as you develop leadership skills on the sales floor.

Qualifications

• At least 2 years of retail or customer service experience.
• Prior supervisory experience is a plus.
• Must obtain Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.

Responsabilités

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Connaissances

Leadership

Communication

Customer Service

Team Motivation

Description du poste

Shoe Station in Snellville, GA is hiring an Assistant Store Manager for a full-time, hourly role. You’ll act as a key holder, open/close the store, and support daily operations while driving a customer-first environment.

You will lead a team, train associates, and help the General Manager reach sales goals. Expect flexible hours including nights, weekends, and holidays as you develop leadership skills on the sales floor.