Retail Team Lead & MOD — Cash & Customer Experience

KARM Stores; Maryville (TN); On-site; USD 19,000 - 26,000; Full time

Job summary

KARM Stores is looking for a Retail Key Holder/Team Lead for Maryville & Alcoa locations. You will lead daily store operations, act as Manager on Duty, and ensure an exceptional customer experience while upholding policies and safety standards.

Pay is based on experience, starting at $14 per hour, with a range up to $19 per hour. Part-time to full-time roles with flexible shifts, including evenings and weekends, are available.

Qualifications

• High school diploma or equivalent preferred.
• Retail leadership or key holder experience required.
• Experience with POS systems and cash handling.
• Valid driver''s license with acceptable driving record.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Lead store operations during assigned shifts as MOD.
• Execute sales plans and achieve daily/weekly/monthly goals.
• Oversee cash handling and financial procedures.
• Provide team direction, training, and coverage.
• Maintain merchandising and customer experience.

Skills

Leadership

Customer service

Communication

Cash handling

Conflict resolution

Team leadership

Education

High school diploma

Tools

POS systems

iPad-based tech

Job description

KARM Stores is looking for a Retail Key Holder/Team Lead for Maryville & Alcoa locations. You will lead daily store operations, act as Manager on Duty, and ensure an exceptional customer experience while upholding policies and safety standards.

Pay is based on experience, starting at $14 per hour, with a range up to $19 per hour. Part-time to full-time roles with flexible shifts, including evenings and weekends, are available.