Retail Team Lead & Merchandising Supervisor

The TJX Companies, Inc.; Hillsboro (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Account contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Store Leader at HomeGoods in Hillsboro, OR to ensure a top-notch customer experience and smooth store operations. You will act as Manager on Duty, coach Associates, and prioritize tasks to meet store plans.

Applicants should have strong communication skills, a proven ability to multitask, and at least 1 year of retail experience with 6 months in a leadership role. A flexible schedule including nights and weekends is essential.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Able to work flexible schedule including nights and weekends
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates with management and Associates when setting priorities; provides progress updates
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Skills

Customer service

Communication

Leadership

Teamwork

Multitasking

Problem solving

Attention to detail

Flexible schedule

Adaptability

Merchandise flow

Tools

POS systems

Store software

Job description

The TJX Companies, Inc. is seeking a Store Leader at HomeGoods in Hillsboro, OR to ensure a top-notch customer experience and smooth store operations. You will act as Manager on Duty, coach Associates, and prioritize tasks to meet store plans.

Applicants should have strong communication skills, a proven ability to multitask, and at least 1 year of retail experience with 6 months in a leadership role. A flexible schedule including nights and weekends is essential.