Retail Team Lead — Merch & Guest Experience

Bass Pro Shops; Charleston, Northern (WV, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Charleston, WV, invites a Team Lead for Men's Clothing to direct department staff, manage merchandising, pricing, inventory and customer service. You will train associates, schedule weekly work, and ensure planograms and displays follow corporate standards.

The role focuses on delivering a legendary shopping experience, achieving sales goals, and coordinating events while maintaining product knowledge and brand integrity.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of retail sales experience; supervisory experience is a plus.

Responsibilities

• Direct department staff and achieve sales, gross margin, and payroll goals.
• Maintain plan-o-grams, signage, pricing, and product display.
• Staff department, interview and train associates; schedule weekly work.
• Provide legendary customer service and identify customer needs.

Skills

Discount calculations

Report analysis

Presentation skills

Public speaking

Word processing

Spreadsheets

POS systems

Inventory management

Data management

Interpersonal skills

Supervisory experience

Education

High School Diploma

Tools

POS systems

Inventory management systems

Spreadsheet software

Word processing software

Data management systems

Job description

Bass Pro Shops in Charleston, WV, invites a Team Lead for Men's Clothing to direct department staff, manage merchandising, pricing, inventory and customer service. You will train associates, schedule weekly work, and ensure planograms and displays follow corporate standards.

The role focuses on delivering a legendary shopping experience, achieving sales goals, and coordinating events while maintaining product knowledge and brand integrity.