Retail Team Lead - Luxury Bedding Brand

Tempur Sealy International; Broomfield (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

27 paid days off annually

80 holiday hours

80 vacation hours (10 days)

56 sick leave hours (7 days)

Competitive medical, dental & wellness

Disability and life insurance

401(k) retirement plan

Employee purchase discounts

Job summary

Tempur Sealy is hiring a Store Team Lead to drive excellence in customer service while selling Tempur-Pedic products and leading a team of Retail Sales Associates. This role will share management duties when the Store Manager is unavailable, including opening/closing the store and related leadership tasks.

The position offers strong benefits and a compensated hourly base with a monthly incentive based on sales metrics.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail management experience or equivalent.
• Strong sales and customer service skills.
• Ability to lead and train others in-store.
• Flexibility to work store hours.
• Ability to stand for long periods and lift items.

Responsibilities

• Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates.
• Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy’s brand.
• Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.
• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
• Assist the store manager with merchandising, implementing company programs, and other needs.
• Solve problems within the sales team and direct larger issues to the Store Manager.
• Function as a liaison between the Sales Associates and the Store Manager.
• Perform other duties as assigned.

Skills

Leadership

Retail management

Customer service

Sales skills

Product knowledge

Education

High school diploma or equivalent

Tools

Retail software

Job description

Tempur Sealy is hiring a Store Team Lead to drive excellence in customer service while selling Tempur-Pedic products and leading a team of Retail Sales Associates. This role will share management duties when the Store Manager is unavailable, including opening/closing the store and related leadership tasks.

The position offers strong benefits and a compensated hourly base with a monthly incentive based on sales metrics.