Retail Team Lead & Key Carrier - Flexible Scheduling

The TJX Companies, Inc.; Louisville (KY); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement leave

401(k) plan

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx, part of The TJX Companies, Inc., is seeking a Key Carrier to support store operations in Louisville, KY. This role blends Coordinator responsibilities with occasional leadership duties, requiring open availability including nights and weekends.

You will guide associates, coach on customer service, and ensure adherence to policies while maintaining a positive shopping environment. Competitive salary and benefits accompany daily responsibilities.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Team player, working effectively with peers and supervisors.
• Respond to changes in direction or unexpected situations.
• Knowledge of merchandise flow in stores and basic software/systems.
• 1 year retail experience and 6 months leadership exposure.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty and adheres to store policy.
• Ensures opening/closing procedures are executed correctly.
• Coach and provide feedback to Associates to improve performance.
• Maintain accurate Associate coverage for positive customer experience.
• Promote credit and loyalty programs and shrink reduction efforts.

Skills

Customer service

Teamwork

Communication

Problem solving

Adaptability

Multi-tasking

Coaching

Job description

TJ Maxx, part of The TJX Companies, Inc., is seeking a Key Carrier to support store operations in Louisville, KY. This role blends Coordinator responsibilities with occasional leadership duties, requiring open availability including nights and weekends.

You will guide associates, coach on customer service, and ensure adherence to policies while maintaining a positive shopping environment. Competitive salary and benefits accompany daily responsibilities.