Retail Team Lead: Guest Service & Store Ops

Aramark; Carlisle (Cumberland County); On-site; USD 17,000 - 23,000; Full time

Job summary

Aramark in Carlisle, PA seeks a Retail Sales Lead Worker to coordinate store operations, train staff, and ensure outstanding guest service. The role requires leading tasks, resolving guest issues, and maintaining a positive store atmosphere.

The position involves supervising cash handling, daily closeouts, scheduling, payroll coordination, and collaboration with management to meet budgets, with a focus on professionalism and guest satisfaction.

Qualifications

• Experience in retail or guest services preferred.
• Able to work a flexible schedule including weekends/holidays.
• Legal age to work with alcohol where applicable.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties.
• Hold pre-shift meetings to outline the day’s tasks and information for the team.
• Retail Leads should be knowledgeable about the surrounding areas, acting as a concierge resource for guests.

Skills

Mathematical skills

Customer service

MS Office proficiency

Fluent English

Tools

POS system

Photocopier

Vacuum Cleaner

Calculator

Printer

MS Office

Job description

Aramark in Carlisle, PA seeks a Retail Sales Lead Worker to coordinate store operations, train staff, and ensure outstanding guest service. The role requires leading tasks, resolving guest issues, and maintaining a positive store atmosphere.

The position involves supervising cash handling, daily closeouts, scheduling, payroll coordination, and collaboration with management to meet budgets, with a focus on professionalism and guest satisfaction.