Retail Team Lead: Events & Guest Experience

Aramark Corporation; Houston (TX); On-site; USD 42,000 - 66,000; Part time

Job summary

Aramark Corporation in the United States is seeking a Retail Supervisor to lead daily retail operations, drive sales, and deliver exceptional guest service across assigned locations, including event days. You will supervise Retail Leads and Associates, coach the team, and ensure accurate execution of merchandising and safety standards.

The role requires strong communication, conflict resolution, and the ability to work flexible hours, including nights and weekends, while maintaining a

Qualifications

• High School Diploma or GED.
• Minimum 2 years of retail leadership or supervisory experience.
• Experience managing and coaching employees.
• Strong customer service and conflict-resolution skills.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Ability to stand for extended periods and lift up to 40 pounds.

Responsibilities

• Lead Retail Leads and Retail Associates during shifts.
• Coach, train, and develop team on sales techniques and guest engagement.
• Monitor employee performance and provide real-time feedback.
• Support onboarding and scheduling of new hires.

Skills

Retail leadership

Coaching

Customer service

Conflict resolution

Flexible schedule

Stamina & lifting

Bilingual

POS familiarization

Education

High School Diploma or GED

Tools

POS systems

Retail inventory management

Job description

Aramark Corporation in the United States is seeking a Retail Supervisor to lead daily retail operations, drive sales, and deliver exceptional guest service across assigned locations, including event days. You will supervise Retail Leads and Associates, coach the team, and ensure accurate execution of merchandising and safety standards.

The role requires strong communication, conflict resolution, and the ability to work flexible hours, including nights and weekends, while maintaining a