Retail Team Lead — Grow People & Store Ops

Goodwilltnva; Wise (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

4 weeks of paid time off (for full-?me

Medical, dental, and vision insurance

Employee discount at Goodwill stores

Opportunities for growth and advancem​

Major holidays off

A team that values your contributions

Job summary

Goodwill Industries of Tenneva in Wise, VA, is seeking an experienced retail leader to oversee daily store operations and staff. This hands-on role involves coaching teams, scheduling, inventory, and maintaining a customer‑focused environment from open to close.

The ideal candidate has 1+ year of experience managing people in retail, excellent communication, and strong decision‑making in a fast-paced setting. Join a mission-driven organization with growth opportunities and generous benefits.

Qualifications

• At least 1 year of experience managing people or leading retail shifts.
• Hands-on leader who’s comfortable jumping in wherever needed.
• Strong communication and decision‑making skills.
• Ability to stay focused in a fast‑moving, production‑based retail space.

Responsibilities

• Support the Store Management team in all aspects of daily operations
• Lead and supervise team members during shifts
• Help train new employees and provide ongoing coaching
• Assist with scheduling, inventory, and visual merchandising
• Ensure a clean, organized, and customer-focused store environment
• Step in to open or close the store as needed
• Promote a positive team culture and help resolve team or customer concerns

Skills

People management

Team leadership

Communication

Decision making

Customer focus

Job description

Goodwill Industries of Tenneva in Wise, VA, is seeking an experienced retail leader to oversee daily store operations and staff. This hands-on role involves coaching teams, scheduling, inventory, and maintaining a customer‑focused environment from open to close.

The ideal candidate has 1+ year of experience managing people in retail, excellent communication, and strong decision‑making in a fast-paced setting. Join a mission-driven organization with growth opportunities and generous benefits.