Retail Team Lead | Elevate Donations & Customer Experience

Goodwill Industries of North Florida; Town of Florida (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading nonprofit organization is seeking a Team Lead for its retail stores in Florida. This role involves assisting with the daily operations, managing the processing of donated goods, and ensuring high standards of customer service. Ideal candidates will have at least 2 years of retail experience, a high school diploma, and excellent communication skills. Join a dedicated team focused on making a difference in the community through employment services.

Qualifications

• Minimum of 2 years prior retail experience preferred.
• High School or equivalent education is required.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in daily operations.
• Manage processing of donated goods and ensure staff training.
• Ensure compliance with store policies and customer service standards.
• Interact professionally with customers in a fast-paced retail environment.

Skills

Excellent communication and customer service skills

Energy and enthusiasm to help others

Team-oriented and collaborative interpersonal relationships

Proficient with POS reporting procedures

Understanding of inventory management software

Basic computer skills

Basic math calculations

Education

High School or Equivalent

Minimum of 2 years prior retail experience

Job description

A leading nonprofit organization is seeking a Team Lead for its retail stores in Florida. This role involves assisting with the daily operations, managing the processing of donated goods, and ensuring high standards of customer service. Ideal candidates will have at least 2 years of retail experience, a high school diploma, and excellent communication skills. Join a dedicated team focused on making a difference in the community through employment services.