Retail Team Lead: Elevate Customer Service & Style

Everything But Water; King of Prussia (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Benefits for eligible Associates

Job summary

Everything But Water is seeking a Key Holder in King of Prussia, PA. You will partner with Store Management to create a customer-centric environment, supporting sales associates and ensuring the company’s service standards are met.

Responsibilities include assisting with shift coverage, delivering exceptional service, and maintaining visual and cleanliness standards to drive sales and customer satisfaction.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand, walk 8 hours, climb a ladder, lift at least 10 pounds.
• Must be 18 years or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Support Store Manager and Assistant Store Manager to ensure adequate shift coverage and supervise Sales Associates when needed.
• Deliver exceptional customer service by applying the company selling model confidently and knowledgeably.
• Maintain brand standards for cleanliness, organization, and visual presentation.

Skills

Retail sales experience

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

English fluency

Job description

Everything But Water is seeking a Key Holder in King of Prussia, PA. You will partner with Store Management to create a customer-centric environment, supporting sales associates and ensuring the company’s service standards are met.

Responsibilities include assisting with shift coverage, delivering exceptional service, and maintaining visual and cleanliness standards to drive sales and customer satisfaction.