Retail Team Lead — Eagle Village

Page Mechanical Group, Inc.; Fredericksburg, Northern (VA, KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Rappahannock Goodwill Industries seeks a Team Lead at Eagle Village to supervise the sales floor and processing in absence of management, ensuring a clean, attractive environment and excellent customer service.

The role requires supervisory experience, a high school diploma or equivalent, and 1+ year retail or related experience. Training programs will be completed as outlined by leadership to retain this position.

Qualifications

• High School diploma or equivalent and 1+ years retail or related experience.
• Supervisory experience preferred.
• Must complete all RGI Team Lead training programs.
• Completion of all additional mandatory training courses will be required as outlined by your supervisor to retain this position.

Responsibilities

• Behave as a model worker in terms of personal appearance, behavior, quantity, and quality of work done.
• Maintain the 5 S standards and score requirements consistently.
• Assure exceptionally friendly customer service.
• Assure the visual appearance and cleanliness of entire sales floor, including replenishment of merchandise, display of merchandise and advertising signs are clean and attractive.
• Assist cashiers with voids, refunds, change and X and Z readings as needed.
• Assure the best quality merchandise, removing poor quality, damaged or aged merchandise from the sales floor.
• Maintain safe shopping and working conditions throughout the sales floor, taking immediate actions to correct problems with fixtures and equipment and reports violations to Store Manager.
• Adhere to security policies and enforces all security rules and regulations and report incidents to Store Manager.
• Assist in any other store functions as needed to assure all work goals are met.
• Reinforce cross training across store functions.
• Keep store manager informed of problems and successes relating to the sales floor and processing department.
• All other duties as assigned.

Skills

Supervisory experience

Education

High School diploma or equivalent

Retail experience

Job description

Rappahannock Goodwill Industries seeks a Team Lead at Eagle Village to supervise the sales floor and processing in absence of management, ensuring a clean, attractive environment and excellent customer service.

The role requires supervisory experience, a high school diploma or equivalent, and 1+ year retail or related experience. Training programs will be completed as outlined by leadership to retain this position.