Retail Team Lead: Customer-First Floor Manager

Page Mechanical Group, Inc.; Fredericksburg (VA); Vor Ort; USD 19.286 - 24.796; Vollzeit

Zusammenfassung

Rappahannock Goodwill Industries in Virginia is seeking a Team Lead to assist in the Cosner's Corner location. You will supervise the sales floor and processing department in the absence of management, ensuring customers encounter a clean, friendly environment with excellent service.

The role requires a High School diploma or equivalent with 1+ years of retail experience; supervisory experience is preferred.

Qualifikationen

• High School diploma or equivalent and 1+ years retail or related experience.
• Supervisory experience preferred.
• Must complete all RGI Team Lead training programs.
• Completion of all additional mandatory training courses will be required as outlined by your supervisor to retain this position.

Aufgaben

• Behave as a model worker in terms of personal appearance, behavior, quantity, and quality of work done.
• Maintain the 5 S standards and score requirements consistently.
• Assure exceptionally friendly customer service.
• Assure the visual appearance and cleanliness of entire sales floor, including replenishment of merchandise, display of merchandise and advertising signs are clean and attractive.
• Assist cashiers with voids, refunds, change and X and Z readings as needed.
• Assure the best quality merchandise, removing poor quality, damaged or aged merchandise from the sales floor.
• Maintain safe shopping and working conditions throughout the sales floor, taking immediate actions to correct problems with fixtures and equipment and reports violations to Store Manager.
• Adhere to security policies and enforces all security rules and regulations and report incidents to Store Manager.
• Assist in any other store functions as needed to assure all work goals are met.
• Reinforce cross training across store functions.
• Keep store manager informed of problems and successes relating to the sales floor and processing department.
• All other duties as assigned.

Kenntnisse

Retail experience

Supervisory experience

Customer service

Ausbildung

High School diploma

Jobbeschreibung

Rappahannock Goodwill Industries in Virginia is seeking a Team Lead to assist in the Cosner's Corner location. You will supervise the sales floor and processing department in the absence of management, ensuring customers encounter a clean, friendly environment with excellent service.

The role requires a High School diploma or equivalent with 1+ years of retail experience; supervisory experience is preferred.