Retail Team Lead: Drive Sales & People Development

Citi Trends; Nacogdoches (TX); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in the United States. You will support daily store operations, lead teams, and assist with hiring, onboarding, and development of store associates.

The role emphasizes driving sales, maintaining operational excellence, and ensuring excellent customer service while aligning with company policies and loss prevention standards. A flexible schedule is required, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Skills

People leadership

Hiring & Recruiting

Customer-Focused Execution

Operational Accountability

Time Management

Adaptability

Education

High school diploma

Job description

Citi Trends is seeking an Assistant Store Manager in the United States. You will support daily store operations, lead teams, and assist with hiring, onboarding, and development of store associates.

The role emphasizes driving sales, maintaining operational excellence, and ensuring excellent customer service while aligning with company policies and loss prevention standards. A flexible schedule is required, including nights and weekends.