Retail Team Lead: Drive Sales & Lead Store Operations

MINISO USA; Sandy (UT); On-site; USD 25,000 - 34,000; Full time

Job summary

MINISO USA in Sandy, UT is seeking an Assistant Store Manager to support daily store operations and drive performance. The role focuses on coaching staff, upholding visual and operational standards, and delivering exceptional customer service to maximize sales.

You will report to the Store Manager, mentor team members, manage inventory, and help recruit and schedule staff while ensuring policy compliance and a safe shopping environment.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred in relevant fields.
• Strong leadership and interpersonal skills.
• Experience leading teams and achieving sales targets.

Responsibilities

• Lead a team of Shift Leads and Sales Associates under Store Manager guidance.
• Promote the store mission and Miniso values in daily operations.
• Ensure exceptional customer service and maintain merchandising standards.
• Drive sales, productivity, and customer engagement through loyalty programs.
• Mentor trainee associates and support recruitment, staffing, and retention.
• Assist with inventory management, shipments, damages, and returns.

Skills

Leadership

Communication

Customer service

Coaching/Mentoring

Staff scheduling

Education

High school diploma or equivalent

Associate degree preferred in Business Administration / Organizational Behavior / Hospitality

Job description

MINISO USA in Sandy, UT is seeking an Assistant Store Manager to support daily store operations and drive performance. The role focuses on coaching staff, upholding visual and operational standards, and delivering exceptional customer service to maximize sales.

You will report to the Store Manager, mentor team members, manage inventory, and help recruit and schedule staff while ensuring policy compliance and a safe shopping environment.